Effective Date: 01.03.2025

Cyclone RCM (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, job title, company name, and billing information.
• Business Data: Invoices, billing records, claim data, and other information required for billing and collections.
• Usage Data: IP address, browser type, operating system, access times, and pages viewed.

2. How We Use Your Information

We use your data to:

• Provide and improve our billing and collection services.
• Respond to inquiries, support requests, and demo bookings.
• Process payments and generate invoices.
• Ensure compliance with legal and regulatory standards.
• Send relevant updates, alerts, and service notices.

3. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share information with:

• Service providers who help us operate (e.g., hosting, email, and analytics services).
• Legal authorities if required to comply with legal obligations or enforce our Terms.
• Partners only when consent is provided for specific integrations or use cases.