CycloneRCM

Privacy Policy

Effective Date: 01.03.2025

Cyclone RCM (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, job title, company name, and billing information.
  • Business Data: Invoices, billing records, claim data, and other information required for billing and collections.
  • Usage Data: IP address, browser type, operating system, access times, and pages viewed.

2. How We Use Your Information

We use your data to:

  • Provide and improve our billing and collection services.
  • Respond to inquiries, support requests, and demo bookings.
  • Process payments and generate invoices.
  • Ensure compliance with legal and regulatory standards.
  • Send relevant updates, alerts, and service notices.

3. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share information with:

  • Service providers who help us operate (e.g., hosting, email, and analytics services).
  • Legal authorities if required to comply with legal obligations or enforce our Terms.
  • Partners only when consent is provided for specific integrations or use cases.

4. Data Security

We use industry-standard encryption and security measures to protect your information, including:

  • SSL encryption
  • Secure data centers
  • Role-based access controls

Despite our efforts, no online system is 100% secure. Use the platform responsibly.

5. Your Rights

You have the right to:

  • Access or update your information.
  • Request the deletion of your data.
  • Opt out of non-essential communications.

To make a request, email us at basilx@aeliusmd.com

6. Cookies and Tracking

We use cookies and tracking technologies to improve user experience, analyze website performance, and provide personalized content. You can disable cookies in your browser settings.

7. Data Retention

We retain data only as long as necessary to provide our services and fulfill legal obligations. Upon account closure, we will securely delete your information unless otherwise required by law.

8. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10.Changes to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us:

📧 Basilx@aeliusmd.com

📞(844) 423-5487

 
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